Organisational Knowledge in IS: A tool to support IS intervention methodologies
نویسندگان
چکیده
The design of any complex products, such as information systems (IS), involves the coordination of different activities and knowledge. The systematisation of that knowledge must be considered in order to achieve IS levels of efficiency and effectiveness and to make organisations answers in turbulent times more agile. This paper presents an architecture of IS (CSIS – Concept System of Intervention Activities of Information Systems) which must be used, totally or partially, by the different IS intervention methodologies, as they create/restructure the organisations IS. CSIS purposes an integrated and holistic view of IS and presents the knowledge involved in IS creation. Recognising that different IS interventions use subsets of that knowledge, four knowledge patterns were identified relating the following type of IS interventions: Information Systems Development (ISD), Information Systems Planning (ISP), Business Process Reengineering (BRP) and Total Quality Management (TQM).
منابع مشابه
LiSER: A Software Experience Management Tool to Support Organisational Learning in Software Development Organisations
The efficient management of experience knowledge is vital in today’s knowledge-based economy. This paper is concerned with developing a software experience management tool as an organisational memory subsystem. The tool aims to support Knowledge Management (KM) and Organisational Learning (OL) activities in a typical software organisation. It is specifically targeted to capture the pearls of ta...
متن کاملTowards Organisational Memory Systems in the Construction Industry
The predominant challenge of knowledge management in A/E/C is to overcome the interand intra-organisational barriers of knowledge exchange within project-centred and fragmented organisations. This paper discusses the necessary knowledge transformation processes in corporate and project organisations as well as the potentials for its support by information and communication technology. Critical ...
متن کاملResource Based View of the Firm as a Theoretical Lens on the Organisational Consequences of Quality Improvement
Evaluating the investment that healthcare organisations make in quality improvement requires knowledge of impact at multiple levels, including patient care, workforce and other organisational resources. The degree to which these resources help organisations to survive and thrive in the challenging contexts in which healthcare is designed and delivered is unknown. Investigating this question fro...
متن کاملBehavioral Considerations in Developing Web Information Systems: User-centered Design Agenda
The current paper explores designing a web information retrieval system regarding the searching behavior of users in real and everyday life. Designing an information system that is closely linked to human behavior is equally important for providers and the end users. From an Information Science point of view, four approaches in designing information retrieval systems were identified as system-...
متن کاملA Methodology and a Toolkit that Integrate Technological, Organisational, and Human Factors to Design KM within Knowledge-Intensive Networks
A well-functioning Knowledge Management is a competitive advantage for enterprises that act in co-operative and distributed networks with knowledge intensive production processes. A Knowledge Management approach that integrates both, hard factors (e.g., Information Technology) and soft factors (e.g., cultural aspects) for distributed and dynamic entrepreneurial (inter-organisational) networks i...
متن کامل